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Customer Service Specialist I

Buffalo, NY

Hi, I'm Jamilla, a Customer Service Specialist here at Bank of America. Our customers are at the heart of everything we do. As a Customer Service Specialist, I make sure they know it. I'm the first point of contact for our customers so it's up to me to make sure their experience is a good one. I answer calls, text messages, and emails and provide stellar service. I need to understand our products and how to perform transactions, refer customers to the right person, solve problems, investigate issues and work with other departments to fulfill requests. Basically, I cre...

Float Teller

Buffalo, NY

As a Teller you are a part of a dynamic team providing outstanding customer service, accurate and efficient transactions, is a great listener and ensure every customer interaction is memorable and the best part of their day. You will get to know the customer, anticipate their needs, help provide solutions to their questions and end every interaction with appreciation for their business. Bring a positive energy and smile to Citizens every day while delivering the best personalized experience. Success in this role can lead to both short and long term career opportunities i...