New York Customer Service Jobs

1,825 Jobs

Museum Ambassador

Buffalo, NY

The Museum Ambassador is the initial interface between the Museum and our guest and is responsible for all admissions, cinema and retail transactions. The ideal candidate is driven to provide, from start to finish, an exceptional guest experience. Museum Ambassador's help guests have the best possible experience through friendly, positive interactions that make them feel like "Rock Stars." Staff accessibility is a top priority for our guests, and staff should always be available to serve where needed. Staff should be comfortable engaging with visitors and also be aware o...

Facilitator of Guest Experience

Buffalo, NY

This staff member's primary responsibility is to provide informative, engaging and fun learning experiences that will inspire curiosity and awe. This happens is a variety of situations and locations ranging from personnel facilitated experiences, to short interactive activities, to exhibit facilitation and demonstrations. A Facilitator of Guest Experience will help guests have the best possible experience through friendly, positive interactions that make them feel like "Rock Stars". Additionally, this staff person will maintain a controlled and positive learning environment...

Park Monitor

Wheatley Heights, NY

Imagine spending a summer in the Trees! There are lots of perks to this job, like free climbing and Staff events, but the thing that makes this such a great job is that you get to work OUTSIDE! Park Monitors are the eyes and ears of the park. Their primary responsibility is to ensure the safety and well-being of the parks guests as well as provide assistance and guidance where needed. Along with all of Tree Staff, it is the duty of the Park Monitors to ensure that each guest has an enjoyable and memorable experience.

Park Host

Wheatley Heights, NY

The Park Host is the face of the Adventure Park and gets to work in the roots of the Park! Main responsibility is to greet guests and get them registered for a great day of climbing in the Trees! Our customer service does not stop there as the Hosts also work closely with the Group Coordinator to make sure they have everything they need! One of the best parts of the job is learning how to display and sell the retail items in the shop which include very cool Adventure Park clothing and snacks. The ideal hosts is one that enjoys making other people feel special, thrives in fa...

Office Staff

Wheatley Heights, NY

Just as important as any other aspect of the Park is the behind the scenes action that occur in the office. Here is where ideas flow, brainstorming is an everyday activity and working with Groups creating amazing adventures are handled. The Office Associates enjoy the same perks as other employees, such as free climbing, but they are working with customers through the phone and the website. Strong customer service skills and a passion for learning are necessary to excel at this job!

Group Coordinator

Wheatley Heights, NY

The Adventure Park is THE place to host any Group event. This can range from small birthday parties, to large sized corporate outings and school events. What makes events at the Park so special is not only our amazing courses and activities, but our commitment to making each event special, memorable and easy to organize for the lead person or parent. This person loves to be outside working with people one-on-one and will settle at nothing to make sure the guests' experience is second to none. The Group Coordinator must be a fast thinker and be able to think outside the box ...

Guest Experience Manager

Buffalo, NY

The Buffalo Museum of Science Guest Experience Manager is responsible for ensuring that all front of house customer service is best in class, and that all retail functions that support the guest experience are performing at the highest possible levels of efficiency. This position will be responsible for leading the Museum Ambassador (front line service) and Science Buff (content-based guest engagement) teams in achieving sales and customer service and engagement goals. S/he will serve as the weekend Manager-on-Duty. Essential Functions • General staff leadership ...

Appointment Coordinator - Full-Time or Part-Time

Hempstead, NY

We have an immediate opening for a Full-Time and Part-Time Appointment Coordinator for our Business Development Center at Hempstead Ford Lincoln. We are looking for outgoing, energetic people who are customer focused to create a positive first impression and maintain our great relationships with our customers. At Hempstead Ford Lincoln, our customer service representative is responsible for delivering fast and friendly service to our customers. He or she is required to treat every customer with honesty and respect. Additionally, this new hire would be primarily respon...

Part-Time Museum Store Sales Associate

Garden City, NY

We are looking for a self-starter to join the store team. The responsibilities of this position will include stellar customer service, selling merchandise and restocking inventory. The ideal candidate will: • have experience handling cash; • be computer proficient; • be dependable; • be able to work independently; • desire an opportunity for growth; • love working with children; • exhibit excellent "people" and communication skills. Work schedule includes 1-2 shifts with Full and Half Day shifts available, 9:45 a.m. - 5 p.m. Availability to work add...

Adventure Days Camp Counselors

Riverhead, NY

Our counselors are invaluable staff members who are role models that assist and motivate campers whether they are trying to learn a new skill or they have concerns about an issue or idea. Our counselors should do everything in their power to make each of their campers' summer the most memorable yet. Responsibilities • Monitor and participate in group activities such as crafts, swimming, rock climbing, etc. • Must be able to run guided tours of the Aquarium. • Must have a basic understanding of science with which to run experiments. • Must be comfortable kayak...

Aquatic Birthday Party Host/Hostess

Riverhead, NY

The Aquatic Birthday Party Host/Hostess will create a fun and engaging experience for our birthday guests, including their families, children, and adults. He or she is also responsible for ensuring guest safety. Responsibilities • Present engaging party experiences to Aquarium guests; • Ensure guest safety is a top priority; • Provide guests with a tour of Aquarium; • Set up and breakdown of equipment and activities; • Coordinate photos, sea lion show, tour, and sequence of party events as needed; • Work to ensure guest satisfaction, notifying appropria...

Certified Lifeguards

Riverhead, NY

Full- and part-time positions available for pool certified lifeguards for interactive Snorkel Adventure! Program. Runs daily in July and August (weekends through September). Responsibilities • Ensure guest safety. Qualifications • Must have current lifeguard, CPR and First Aid Certification; • High School Diploma/GED required; • Able to work weekends and holidays. Long Island Aquarium is an Equal Opportunity Employer and supports a Drug Free Workplace.

Food Services Specialist

Riverhead, NY

The Food Services Specialist must be familiar and knowledgeable about the Aquarium, as well as thoroughly familiar with Catering policies and procedures. This position is responsible for representing the Aquarium and must be able to answer questions quickly and competently, involving heavy guest contact in a fast-paced environment. This position may work in both the Long Island Aquarium Café and Scoops Ice Cream & Candy. Responsibilities • Meet and greet Aquarium guests; • Process transactions and take payment; • Set-up, clean up, and serving of food/beverages ...

Administrative Office Receptionist

Kenmore, NY

• Direct all phone calls & customers to the proper person or department. Assist walk-in customers. • Accept information for burials from funeral directors and relay accurately to Superintendent. Qualifications: Required Education/Experience • Minimum High School Diploma or equivalent. • Proficiency in computer skills, with strong working knowledge of Microsoft Word. • Mimimum 1 year customer service experience. Cemetery office experience a plus. Desired Skills • Excellent communication skills • Ability to manage multiple skills with frequent interrup...

Technical Support Lead

Buffalo, NY

If you’re looking to join one of the hottest tech companies in the fast-growing Additive Manufacturing (3D printing) market, this is the role for you. The primary responsibility of the Technical Support Lead is to thoroughly answer questions from customers about our automated, intelligent and comprehensive Additive Manufacturing (AM) post-printing solutions. Proactively engaging in discussions to ensure the customer is getting maximum benefit from our solutions is also important to ensure exceptional customer satisfaction and continued market leadership. The Tech Support ...

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