New York Full-Time Customer Service Jobs

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Senior Technician, IT Service

New York City, NY

We’re seeking a Senior Technician, IT Service who will be responsible for overseeing PSP’s IT help desk in our NY office. The help desk comprises of up to 3 technicians supporting an office of approx. 40 employees and Senior Management. The role consists in planning, coordinating and monitoring the services provided by the User Support Group located in Montreal, specifically for incidents, service requests, initiatives and projects. The position requires great abilities to coordinate a small team locally and liaise effectively with teams located in Montreal and London. Technical skills are necessary as there will be some hands-on support needed. The incumbent must be able to work under pressure and demonstrate professionalism in any situation, and a deep commitment to the satisfaction and quality of the user experience. Great communication skills are essential. The role reports to the IT Direct in London.

ABOUT YOUR ROLE

As a Senior Technician, IT Service, you’ll ...

Medicaid Coordinator

Buffalo, NY

Are you looking for a career that has purpose, makes a meaningful difference in someone’s life and is worthwhile?

The McGuire Group is seeking a Medicaid Coordinator to become a member of our elite McGuire Mission Makers team. Our nursing and rehab facilities are rated among the highest in the nation and are comprised of Mission Makers who are compassionate, dependable, courteous and informative. These premier traits are the “Keys” that guide us to create a cohesive culture for those who live and work in our facilities. Most of all, compassion is required!

Job Requirements

• Knowledge of Skilled Nursing Facility Medicaid preferred.
• Must be organized, analytical, resourceful and self motivated
• Excellent verbal and written communication skills
• Commitment to customer service
• We are willing to train an ambitious candidate!

As a McGuire Mission Maker You Will…

• Be making a difference in someone’s life every day
• Learn from and work with ...

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