Customer Service/Data Entry Clerk

Company
Location
Employment Type
Temporary
Minimum Education
High School/GED Degree
Minimum Experience
2 Years

Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Manufacturing industry? Then you may be the candidate who OfficeTeam is looking for. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term temporary-to-full-time Customer Service Representative position could be for you, if you're available to work in Buffalo, New York.

Your responsibilities
• Field and send written business correspondence
• Handle incoming telephone calls
• May support business development and client referral goals by actively cross-selling and referring customers
• Deliver outstanding, friendly customer service in a timely fashion

Requirements

• Strong problem solving and analytical skills
• Proficiency with Microsoft Office required
• Strong communication skills and able to receive criticism well
• Excellent customer service and office administrative skills
• Customer service experience desired
• Experience performing extensive research to resolve complex customer inquiries
• 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
• Enthusiastic attitude and an engaging businesslike approach
• Ability to interact effectively with internal and external partners and clients/customers
• Proficient with diversified computer software and systems

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now.

How to Apply

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