Financial Case Manager

Employment Type
Job Category

Assists clients with a serious and persistent mental illness or a substance use disorder in establishing and
maintaining eligibility for financial and medical assistance, and educates clients regarding entitlements. Assists clients in linking to other needed community services including searching for safe affordable housing, legal services, selecting health care providers, etc. Ensures agency payment for services including establishing funding at onset of services, developing sliding scale or repayment agreements with client, and following-up to minimize uncollected debt.

Minimum Qualifications:
High School Diploma or equivalent and 4 years paid human service experience, OR Bachelorís degree in
human service related field and 2 years paid human service experience. Experience working with public funding sources strongly preferred. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Full-time, 35 hours.

Monday-Friday, 8:30 AM Ė 4:30 PM. Must be flexible to meet client and program needs.

Wage and Benefits:
Hourly salary varies based on education and experience. Excellent benefits including: generous Paid Time Off; short and long term disability insurance; affordable health and dental insurance; 401(k) plan; life insurance; financial assistance for staff training and education; plus a number of other benefits.

East House is an Equal Opportunity Employer. Bilingual and minority candidates are encouraged to apply
East House maintains a Tobacco-Free and Drug-Free environment. By not using these substances, we can support each other in recovery.

About East House:
East House is a private, non-profit rehabilitation agency serving individuals with mental health and substance use disorders with the goal of helping them to live independent and fulfilling lives. Through a network of services, which includes supported housing and care coordination as well as education and employment programs, East House treats the whole person. More than 1,000 clients benefit annually from East House services, which are provided by more than 170 employees. Since 1966, East House has been offering personalized care that meets each personís needs while advocating for the better understanding and acceptance of mental health and substance use issues in the community. Through our 10 locations, we
continue to move lives forward each day.

Visit our website at

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Please apply via our website or send your resume with the title of the position you are applying for via Fast Apply link above or mail to:

Human Resources
259 Monroe Avenue, Suite 200
Rochester, NY 14607
F: 585.238.4899

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