PROFESSIONAL PROFILE
Sales & Service Engineer with progressive experience in OEM technical sales and servicing, repair and retrofit of low & medium voltage switch gear, circuit breakers, motor starters, and controls. Proven manufacturing, engineering, retrofitting, installation and service skills with demonstrated achievements in building lasting customer relationships, providing excellent technical support, and dedicated customer service. Demonstrated performance in:
Delivering Product Presentations
Building Client Relationships
Product Marketing
Employee Development
Proven technical skills & solutions
Problem Solving Product Improvement
Product Feature Enhancements
PROFESSIONAL EXPERIENCE
QUICK CABLE CORPORATION, Franksville, WI 2009 to July 2012
Sr. Account Manager, PV Renewable Energy, Electrical Distribution
Manage all facets of account management and customer interaction in a $2.2M territory. Coordinate, plan, and attend tradeshows for responsible markets. Present core competencies of Copper die-casting and specialty custom cables for Generator OEM’s.
• Responsible for Electrical distribution growth strategy and signing of new Distributors
• Negotiate contract pricing with OEM’s and coordinate lead-times with operations
• Provide new custom cable opportunities to Product Engineering team to increase sales
• Achieved record growth with new Military contracts providing products to Tier I suppliers
TYCO ELECTRONICS CORPORATION, Harrisburg, PA 2006 to 2008
Sales Engineer, Commercial Vehicle Industry
Managed and interpreted customer product application requirements by listening to expressed needs, anticipating solutions, and asking follow-up questions in $8.5M territory.
• Developed key OEM accounts and global distribution networks applicable to commercial, marine, and recreational vehicle industries providing support and training for sales
• Organized and conducted product fairs to further expose Tyco’s technologies and core competencies to engineering design centers promoting products and customer solutions
• Redesigned connector interfaces, netting $2.5M in sales over 3 years
ZIEGENBEIN ASSOCIATES., Oakdale, MN 2004 to 2006
Manufacturing Sales Representative
Represented principals and their respective product offering in a $7.0M territory, recommending product application solutions to OEM’s in the off-highway, power generation, & small engine industry.
• Consult with clients after sales or contract signings in order to resolve problems and to provide ongoing support
• Negotiate customer price agreements to increase both company and principals gross margin
• Monitor market conditions, product innovations, and competitors' products, prices, and sales and provide feedback to our principals
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GROSS AUTOMATION INC., New Berlin, WI 2002 to 2004
Outside Sales Engineer – ABB Product Specialist
Collaborate with key personnel in engineering and purchasing to influence product development, suggest product improvements and feature enhancements, and close business.
• Delivered consistent growth of 20% for assigned OEM customer accounts by delivering product presentations, product samples, and explaining features and benefits of products
• Grew account base and improved customer service by maintaining a detail oriented customer focus strategy, increasing sales 20% and reducing customer discrepancies
• Recommended power distribution and industrial automation products to OEM’s with a background in switchgear, ABB circuit breakers, and Motor control centers.
QUADTECH INTERNATIONAL, Sussex, WI 1999 to 2002
Application Engineer / Software Testing
Installed and commissioned start-up of color control system, including successful installation and configuration of product software
• Performed remote diagnostic evaluation, software configuration & troubleshooting of product software for international customers
• Assisted in design modification by compiling data related to design specifications
• Used judgment to recognize inconsistencies or gaps in data and collaborate with appropriate engineering departments for problem resolution
AC BATTERY CORPORATION, East Troy, WI 1996 to 1999
Electronic / Manufacturing Technician
Managed...
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