EDUCATION:
Pace University, Seidenberg School of CSIS, New York, NY December 2012
M.S. in Information Systems, Minor in Database Management & Technologies
GPA: 3.92/4.0
University of Akureyri, Akureyri, Iceland June 2007
B.Sc. in Computer Sciences, GPA: 6.98/10
Holmes Colleges, Qingdao, China July 1996
Diploma of Business & Marketing
COURSEWORK:
Information Systems Planning & Policy Project Management Introduction to Accounting
Database Programming Data Mining Mobile Web Content and Development
Web and Internet Security Java Programming International Trade
PROFESSIONAL EXPERIENCE:
NYC Department of Information Technology& Telecommunications (DoITT), New York NY
Summer Intern June 2012 – August 2012
• Work with Infrastructure Management Process Management team to coordinate financial actives between the CITIServ Financial Services project team and the Finance and Administration team to structure a cost model and chargeback structure for citywide provided by DoITT
• Providing analytical and technical services to identify current processes including ITIL Asset, Problem and Incident Management and implement recommendations
Pace University, New York, NY
Graduate Assistant January 2012 – December 2012
• Graduate Assistant for Computer Networks & the Internet, Computer Programming Java, Data Structures/Algorithms, and Mathematical Structures for Computer Science classes
Eimskip Asia B.V., Qingdao, China
IT Manager – Asia June 2007 – January 2011
An Icelandic shipping and logistic company. Reported to VP in Iceland headquarters.
• Implemented a global IT strategy and information systems to Asian offices in China, Japan and Vietnam
• Project manager for several major initiatives including the implementation of:
o WMS (Warehouse Management System) aimed at making warehouse operations more effective and reducing the workforce
o Shipping Management System, migrating the SeaLink Shipping Management System to ProLink Shipping Management System for 100 users in 7 locations
o SAP FI and SAP Interface to connect ProLink financial module to SAP FI global financial system giving the global management team access to local financial information, requiring design of the SAP Interface, work with the development team in India, management team in Iceland and implementation team in China
• Installed, configured and maintained Psion Teklogix wireless network, barcode printing system, RF scanners for 36 storage rooms in the cold storage warehouse
• Designed, installed, and configured the Eimskip Asia Intranet web server and Sales Management, Assets Management, and Knowledge Management systems in Intranet with open source software
• Designed and implemented EDI to enable a shipping line to send and receive EDI messages
• Built and managed the IT Helpdesk team in Asian offices, reducing response time for first and second level IT issues from 4 working days to 2 working days
• Configured and maintained DC (Domain Controller), File Server, RIS (Remote Installation Services), Active Directory, Cisco IP phone, Eimskip.cn with other 15 domains and web sites
• Created a disaster recovery plan
Hapag – Lloyd (China) Shipping Ltd., Qingdao Company
Customer Service March 2003 – September 2004
• Interacted with customer to document orders and ensure they are properly entered into the system.
• Co-ordinated with overseas agents till shipments delivery
Wallenius Wilhelmsen Lines China Ltd., Qingdao Office
IT and Documentation December 1998 – December 2002
• Setup the computer...
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