Qualifications
1. High school Diploma, Name: Pelguranna Gymnasium.
2. Estonian Maritime Academy Naval School, Navigation and Engineering
Employment History and main duty:
1. Start 08/2013 – Present Autozoners LLC
Parts Sales Manager
Opening and closing the store.
Managing and running Payroll.
In-store customer service, one on one customer service, phone customer service.
Managing attendance, dress code enforcement, task management, store recovery.
Training a team members. Achieving Salesmanship Goals.
Managing daily direct reports, inventory management, overstock and truck stocking
2. Start 01/2007 – End 03/2012 Deutz diesel engines service, repair (Europe, Estonia)
Service manager
Provide administrative support to owner
Coordinate with various staff for different functions of the department, serve as a liaison between departments of day-to-day administrative and operational problems
Assist sales force: maintain clientele database
Coordinate service and maintenance of existing customer units, register new engines, keep files, schedule maintenance planning, diagnostics, warranty claims processing, spare parts and engine sales
Prepare daily/weekly working plan for the mechanics, assisting in the receiving new or updated information over the units and their accessories
Communication between company and customers, handle multiple telephone lines
Research of a total quantity of the engines in the region and their usage, stock keeping, materials update
Prepare all contracts and invoices for the customers. Manage Accounts Payable and Accounts Receivable in a daily basis
Engine service and repairs, diagnostics in-house and out technician experience!
3. Start 04/2009 – End03/2012 Tallinn Shipyard ltd. BLRT Grupp (Europe, Estonia)
Ships supply manager
Responsible for the on time ships spare parts and units estimates, orders, delivery, custom clearance
Work directly with the vessels authorities like captain, superintendent, ship-owners, ship-managers
Create, update and maintain contracts/orders.
Direct cooperation with shipyard a...
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