Education
State University of New York, Institute of Technology (SUNYIT), Utica, NY
Bachelor in Computer Engineering Technology; Minor in Mathematics
May 2010
GPA 3.45
Relevant Coursework
• C and C++ • Electrical Fundamentals
• JAVA • Digital Systems II
• Internet tools (HTML) • PC Integration & Maintenance
• Unix Based OS Labs • Calculus I, II, III
• Assembly Language • Differential Equations
• Computer Network • Mathematical Modeling
Work Experience
Scholastic (APAC customer service) Utica, NY
Technical support representative 08/2012- Present
• Provided customer support and technical issue resolution via phone and Email.
• Assisted customers to diagnose and repair software issues
• Instructed customers how to use Scholastic programs
• Setup and configure basic software installations for workstations and servers
Kelly Services (ConMed Corporation) Utica, NY
Environment, Health and Safety Department (EHS) Intern 02/2011- 09/2012
• Analyzed use and cost of first aid supplies
• Compiled injury and incident data
• Conducted safety hazard/risk analysis
• Assisted in the development and writing of environment and safety programs
Air Force Research Lab Rome, NY
Step Program Intern 06/2010-9/2010
• High Performance Computing (HPC) related to the AFRL Gotcha project
• Image formation of Synthetic Aperture Radar data using MATLAB
• Improved process speed of radar code using Jacket (Parallel MATLAB tool)
• Analyzed and optimized various radar codes
Air Force Research Lab Rome, NY
Joint Educational Opportunity for Minors (JEOM) Intern 06/2009-08/2009
• Assisted with Gotcha Radar Project
• Performed radar back projection imaging with MATLAB
• Implemented program to increase data capacity
• Wrote technical paper on SAR image processing
Children Arts and Science Workshops New York, NY ...
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