EDUCATION TIME PERIOD
University Of Memphis; Memphis, TN 38152 Aug. 2005 – May. 2007
Bachelors Degree of Arts: Interdisciplinary Studies
- Emphasis on Speech Communications, Sports & Leisure Studies¬
University of Georgia; Athens, GA 30609 Aug. 2002 –May 2005
Pursued Bachelors Degree of Arts: Criminal Justice
CERTIFICATIONS / TRAINING
● Lean Six Sigma Bronze/Green Certified
● SAP, MES, MRB, Agile
● Microsoft Excel, Word, Power Point, Access
PROFESSIONAL EXPERIENCE TIME PERIOD
Associate Quality Engineer Jan.2012 – Present
Jabil Circuit, Inc.; Memphis, TN 38118
● Co-assist First Article Inspection (FAI) process for all new product type from the customer to our manufacturing production floor: Completion of power point, validate test records and customer bill of material.
● Audit manufacturing process for nonconformities and defaults within the process flow/ perform inspections on incoming material and randomly inspect finished goods.
● Utilize tools such as torque testers, calipers, multi-meters, and ESD and torque testers to maintain safety and customer regulations.
● Lead and assisted with multiple Lean Six Sigma Kaizen events/projects, improving efficiencies, significantly reducing cost and waste while sustaining quality standards in accounts with customers such as NetApp, IBM, Sun Oracle, and Riverbed.
● Develop and maintain quality documentation (standard work instructions, visual aids, and quality processes) ensuring constant customer quality through the entire process. Train Outer Box Auditors on customer specifications and requirements.
● Investigate customer complaints using root cause analysis and corrective actions.
Public Relations Manager May 2008 – Dec. 2011
Emergency Mobile Health Care; Memphis, TN 38134
● Planned community outreach programs, customer appreciation events, trade shows, lunch and learns
● Fundraised for multiple charity organizations
● Monitored internal budget, i.e. marketing promotional items, sponsorships, travel expenses
● CPR certified through American Heart Association and taught classes at N...
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