INDUSTRIAL & SYSTEMS ENGINEER
Objective: To obtain an entry-level position with a dynamic company, allowing me to utilize my education while gaining valuable work experience in a team oriented environment.
Education
B.S., Industrial & Systems Engineering, May 2013
Minor in Green Engineering, May 2013
Virginia Tech - Blacksburg, VA
Major GPA: 3.47 Minor GPA: 3.6
• Honors: Dean’s List: Spring 2011, Fall 2011, Spring 2013 ; Dean’s List w/ Distinction: Spring 2012
• Senior Capstone Project: Acted as the Senior Design Project Team Manager and primary point of contact with the City of Roanoke Police Department, Roanoke, VA.
• Course Highlights:
Human Factors Engineering Theory of Organization
Industrial Ergonomics Data Management for Industrial Engineers
Project Management & System Design Global Issues in Industrial Management
Green Engineering Environmental Life Cycle Analysis
Skills & Technology Summary
LabVIEW, Autodesk, CAD, Visual Web Developer, Microsoft SQL, C++, JMP, Simio
Microsoft Excel, Word, PowerPoint, Access, Outlook
Communications, Problem-Solving, Math & Reasoning, Quick learner, Team Player, Goal Oriented, Reliable, Flexible
Experience
City of Roanoke Police Department, Roanoke, VA Aug ‘12 – May ‘13
Senior Design Project Team Manager
•Acted as the primary point of contact for written and verbal communications for the team
•Performed data collection and analysis pertaining to crime analysis unit staffing levels
•Provided interpretation and evaluation of data to Roanoke Police Department
•Satisfaction of customer led to further presentation of findings at city budget meetings; customer was able to obtain budgeting for two additional analysts as well as a supervisor position.
•Submission of a proposal for a customized job task analysis and work flow study pertaining to administrative unit
Walgreens, Delaware / Virginia Aug ‘06 – Aug ’08 / Aug ‘10 – July ‘13
Customer Service Representative
•Managed customer relationships through effective communication
•Provide prompt responses to customer inquiries to ensure satisfaction
•Ensured store was properly stocked and organized for purchasing
•Provided back up services to the Photo Lab department; learned how to run it on my own time
June 4, 2013
Subject: Recommendation for Mr. Kyle O’Connell
It is my pleasure to provide a letter of recommendation for Kyle O’Connell. Mr. O’Connell was a student in my senior design class this past year. My exposure to him has been exclusively through this class and the work associated with it; I cannot comment ...
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