fady

11/17/2014
Fullerton, CA

Position Desired

Sales Engineering
Anywhere in the U.S.
Yes

Resume

Electronic and Telecommunications engineer with technical experience in software and hardware testing and installation, Automation systems and international sales experience.

PROFESSIONAL EXPERIENCE
Sales April 2012 – Dec 2012
Sam Trade, INC, California, USA
 The Company is an advertising agency with offices in the United States and Middle East
 Responsible for Selling the Sam Trade Inc.'s products and services.
 Demonstrating to the customers the benefits of the company's products and services.
 Fulfilling all clients’ inquiries and questions.
 Responsible for building up new clientele nationwide and international.
 Visiting prospective buyers and current clients.
 Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
 Always had knowledge of the current marketplace and the competition on pricing, products, new products, delivery schedules, merchandising techniques, etc.
 In charge of resolving customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Technical Advisor / International Sales June 2012 – Sep 2012
American Technical Corporation - (AMTEC California), California, USA
The Company Specializes in Facilitating access to a wide range of high tech OEM products to private companies and government agencies in the Middle East and North Africa.
 Provided technical sales and consultative support in the machinery and automotive diagnostic tools industry for international clients
 Reviewed technical procedures and ensured reliability of systems and machinery
 Worked directly with international clients in component and system sales and ensured the application of project requirements, and resolved project issues.
 Define the performance standards and quality measurements for the technical set up for clients

Founder and President /Responsible Manager May 2009 – March 2012
ETS- Engineering Company for Trading and General Supplies, Cairo, Egypt
The business was specialized in trading and installation of OEM automotive diagnostic tools and Spare parts.
 Established an opened lines of communication with international and local market, and introduced a line of imported diagnostic tools and managed direct sales on field whenever necessary
 Supervised/trained technicians on installation of system software and hardware troubleshooting as part of the on job training curriculum
 Software and hardware testing.
 Managed direct sales and interaction with automotive workshop owners and performed cost analysis based on machine utilization, performance, and life cycle.
 Monitored automotive spare parts distribution center and ensured sufficient inventory
 Promoted, directed, and coordinated sales/service activities with customers and prospective clients
 Proactively researched new products and developments and kept abreast of industry developments
Technical Sales Engineer Oct. 2008 – May 2009
Egyptian Company for Tools and Mechanical Machinery, Cairo, Egypt
 Developed specifications for choice of pressure gauges and thermometers for machinery
 Performed field testing of equipment installed and proposed solutions
 Managed the flow of communication between sales engineers and technicians





Internship- Engineering Introductory June 2006 - Sept. 2006
Petrobel - ( Balaeeim petroleum company), Cairo, Egypt
 Software & hardware system integration and testing introductory
 Hands-on training
...

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