Branch Manager, Premier Healthcare Services San Jose CA January 1, 2012-Current
Facilitated an expansion in office staff and clients while simultaneously increasing profits and margins.
Hiring, training, counseling, & disciplining team members
Staffing/scheduling of caregivers (assign caregiver shifts to patients)
Manage & maintain caregiver/patient schedules
Actively recruit, post jobs, interview & staff caregiver personnel
Resolve all payroll, billing, and problematic issues as they arise
Handle multiple tasks/projects simultaneously
Update office layout to accommodate new hires. Personally responsible to pre-configure PC's for these hires with the appropriate software for their position.
Assist with technical issues such as portals and databases
Compile documents and records for audits
Adhere to Premier’s internal policies and procedures, state healthcare requirements, and all Federal and State laws/regulations, including wage payment laws, and ACHC standards as well as Premier policies and procedures.
Ensure development of employees
Develop sound relationships with Regional Center service coordinators, managers, and directors
Coordinated team bonding events and client events within the budget
Market the complete range of Premier’s services to current and potential clients, families, and regional centers
Travel within assigned geographic region/area to attend events and visit regional centers.
Relationship Manager, Collabera San Francisco CA October 25, 2010 – January 1, 2012
Met with on-site consultants and managers on a regular basis
Collect compliance forms and follow through with inputting data into Collabera databases
Obtained client feedback on each consultant or manager at the client site
Obtained candidate referrals from consultants
Inputted data into Consultant Profiling System and follow through until closure of tickets in RIMS
Generated leads through existing consultants and/or client managers
Ensured 100% compliance with regard to updating consultant skills into Collabera database
Walked in new consultants to the client site and share Collabera’s mission and vision with them.
Coordinated with Delivery Managers to resolve consultant or manager issues
Intern, Department of Treasury, International Affairs of Business, Washington D.C
August 2008-January 2009
Audited expenses for Budget Analysis
Reorganized financial spreadsheets with Excel
Kept track of hired personnel
Prepared materials for HR & Budget presentations/meeting
Prioritized and completed assigned projects under pressure and within deadlines; Coordinated and shifted schedule for supervisor
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