Objective: Seeking a position where I can maximize my 6 years of HR management, program development, and training experience.
Silverline Networks LLC., Dubai, UAE
Human Resources Manager December 2015 – January 2018
o Recruitment, Staffing, and Training
o Helped to build company into a full scale operation with 35 employees, created and implemented hiring policies, procedures, systems and technologies to support company’s long term growth and expansion
o Allocated daily work schedule to staff, checked daily activity and reports such as weekly report plan and monthly and annual territory analysis.
o Summarized financial reports
o Conducted annual salary surveys and updating company’s salary budget
o Conducted new employee orientations and employee relations counseling
o Maintained department records and reports
o Explained human resource policies, procedures, laws and standards to new and existing employees
Customer Service November 2014 – December 2015
o Serviced existing accounts. Obtained orders and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
o Kept management informed by submitting activity and results report, such as daily call report, weekly work plan and monthly and annual territory analyses
o Monitored competition by gathering current market place information on pricing, service, and delivery schedules
o Recommended changes in service and policy by evaluating results and completion
o Resolved customer complaints by investigating problems, making recommendation to management, and maintain relationship with client by providing support, information and guidance
Hawk Creation, Chennai, India
Managing Partner (Part Time) 2012 – 2014
o Managed recruitment and staffing for a startup venture, and helped to build company from an empty suite of offices...
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