Ozone Park, NY

Position Desired

Administrative & Clerical, Customer Service, Healthcare, Healthcare Administration
Brooklyn, NY; Queens, NY


Work Experience

Quality Assurance
Sudler & Hennessey - New York, NY
June 2011 to December 2018
Processed reports through internal system to track all details of speaker bureau programs
ŸContinuous training and mentoring team of Speaker Bureau Coordinators, monitored work process through reporting and auditing of individual folders to assure quality of work.
ŸManaged project reporting from database evaluating coordinator quality assurance and compliance with standard operating procedures, PhRMA regulations and other state and federal laws.
ŸTrained and mentored junior staff and provided feedback on areas requiring performance improvement.
ŸReviewed and analyzed meeting data from client sales force to identify compliance issues with the goal of discovering and resolving potentially inappropriate activity and risk exposures prior to the event.

Program Coordinator
Sudler & Hennessey-IntraMed - New York, NY
May 2005 to June 2011
ŸResponsible for securing meeting space at restaurants for full service programs-filling out contracts, negotiating dinner packages, ordering audio visual equipment for presentation
ŸActed as a liaison with pharmaceutical sales representatives and physician speakers to coordinate small lecture programs throughout the United States
ŸAssisted speakers with travel coordination to and from programs
ŸUtilized database for initiating and tracking progress of each program
ŸKeep detailed files on all aspects of communication, correspondence and financial aspects of each meeting

Administrative Assistant to Executive Vice President​​
Sudler & Hennessey-IntraMed - New York, NY
February 2001 to May 2005
ŸAssisted with coordination and organization of meetings with clients
ŸResponsible for data entry of meetings-inputting responses, pre-questionnaires, evaluation forms
ŸProcessed all expenses and invoices for team and submit to accounting
ŸFiling, photocopying and tracking payment of expenses and invoices
ŸProcessed fee for service requests from all meeting attendees and distribute checks accordingly
ŸAssisted team members with various duties-mailing out invitations, reminder calls, packing for meetings, correspondence
ŸPrepared attendance tracking report for human resources
ŸAssisted with front desk reception coverage on a monthly basis

Administrative Assistant to Director
DeVry-Institute of Technology - Long Island City, NY
September 1999 to December 2000
ŸProvided administrative support to the Director of Admissions, two Assistant Directors, and sales representatives
ŸAnswered, screened and routed all incoming telephone calls for Admissions Department
ŸResponsible for memos, faxes and other co...

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