Polite and positive with exceptional managing, communication and telephone etiquette. Easily adaptable to change and is able to perform well under pressure.
Fluent in Spanish Proficient in Microsoft Skilled problem solver
Cash handling and management
Planning and Organization
Team building expertise
Retail merchandising experience
Bounce U of College Point — Front Desk Manager/ Supervisor
July 2016 - September 2019
Applied strong leadership talents and problem-solving skill to maintain team efficiency to meet any daily demand .
Answered multi-line phone system, responded to inquiries, payments, bookings, emails, and supply orders. Interacted with vendors to receive orders and communicate instructions.
Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts. Kept accounts in balance and ran daily reports to verify totals. Oversaw and Greeted guests at front desk while engaged in pleasant conversations...
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