Karina

11/25/2020
New York City, NY

Position Desired

Administrative & Clerical, Customer Service, Finance, Human Resources, Nonprofit
Jersey City, NJ; Brooklyn, NY
Yes

Resume

Talented and hard-working Administrative Professional who is adept at juggling multiple tasks and working under pressure. Exceptional leader who has sharp organizational skills, defines client needs, and researches best practices. Savvy with outstanding relationship building, training, and presentation skills. Consistent abilities in fundraising, marketing, and communication. Clear ability to manage a wide variety of mobile and computer applications.
§ Career Development § Project Assistant § Quantitative Analysis
§ Office Administration § Fundraising § Relationship Building
§ Strategic Planning & Analysis § Communication § Complex Problem Solving
Professional Experience

J.P. Morgan Chase • New York, NY • 2019 to 2020
Remittance Processor
§ Assessed financial accounts and processed payments to ensure client satisfaction.
§ Remained in compliance with clients’ guidelines and requests to process payments quickly and efficiently.

Department of Youth and Community Development • New York, NY • 2019
Site Supervisor
§ Ensured the safety of youth participants, ages 14-24, in worksites and facilities throughout New York City’s five boroughs.
§ Met with and communicated DYCD policies and procedures to site directors and improved their programs for participants.
§ Kept record of all locations visited and picked up time sheets, ensuring accurate and timely payments.
§ Contacted participants and parents to ensure quality of services.

VIP Community Services • Bronx, NY • 2017 to 2018
Case Manager (2018)
§ Counseled, documented and filed interactions with a caseload of 30 clients.
§ Facilitated presentations one hour per month to promote health goals.
§ Provided crisis intervention, guidance, and supportive counseling.
§ Advocated for full inclusion of individuals with disabilities in the community.
§ Completed documentation and reports on a weekly/quarterly basis to ensure eligibility, funding, and compliance.

Outreach Specialist (2017)
§ Identified, engaged and enrolled seven percent of 200 clients per month into health home services.
§ Researched and provided organizational updates and program improvements.
§ Conducted community outreach and engagement events.

StoryCorps • Brooklyn, NY • 2017
Project Assistant
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