Education
High school diploma, Macarthur High School Levittown NY
Core Strengths:
• Active listening and observation skills.
• Adaptive team player, very flexible and open minded.
• Reliable and responsible with a sense of ownership.
• Inventory control familiarity.
• Seasoned in conflict resolution.
• Problem solving skills.
• Well rounded with an abundance of people and communication skills
Work Experience
Bloomingdales – Loss Prevention Supervisor 1/2015- Present
• Assist in managing a team of 11.
• Take on short / long term tasks delegated by managers.
• Assist in managing external program, physical security, training/development of the staff and store population, inventory execution and the store safety program.
• Execution of stores safety program
• Execution of store internal program
• Ensuring completion of daily, weekly and monthly tasks/reports to company standard.
• Monitor and maintain the productivity of staff. Document behaviors and actions of staff. Hold staff accountable by taking disciplinary actions if necessary.
• Replenish tools/supplies, troubleshooting/repairing equipment, maintenance of burglar systems.
• Constant communication with store management and central team.
• Professional demeanor that created good rapport and respect amongst store population.
• Assisted other stores with coverage, training, and regular day to day practices
• Familiar with company’s information systems.
Bloomingdales – Loss Prevention Detective - 12/2013 - 1/2015
• Maintain building security, protected Bloomingdale's assets, ensure the safety of customers and associates.
• Conduct surveillance via CCTV and floor observation of shoplifters and dishonest associates.
• Constant communication with store population and direct supervisor/manager.
• Responsible for store/department audits, security checks and maintained security logs.
• Educate peers and store population in safety/emergency procedures, identifying internal/external theft and behaviors.
• Assist other stores with coverage, training, and regular day to day practices.
• Assist in the maintenance of all the physical security such as burglar alarm, locks, sensor removers, CCTV.
• Familiar with company’s information systems.
Bloomingdales - Visual Security Officer - 09/2013 -12/2013
• Customer Service oriented.
• Audited departments ensuring company standard.
• Maintained security logs.
• Physical deterrent on sales floor, observed for potential internal/external theft and communicated to peers. Support with apprehensions.
• Employee package checks.
• Ensured physical security and enforced policy/procedures at employee entrance.
• Assisted in maintaining physical security of the store and safety of customers and associates.
Nordstrom - Loss Prevention Agent- 07/2012 - 06/2013
• Maintain building security protected Nordstrom’s assets, ensured the safety of customers and associates.
• Conduct surveillance via CCTV/floor observation of shoplifters and dishonest associates.
• Constant communication with store population and direct supervisor/manager.
• Responsible for store/department audits, security checks and maintained security logs.
• Educate peers and store population in safety/emergency procedures, identifying internal/external theft and behaviors.
• Assist in...
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