EDUCATION
Bachelor of Science
Business Management
Saint Francis College
Sept, 2013 - May, 2019
Brooklyn Heights, NY
Incomplete B.A.
Economics (144 credits
earned)
Saint Francis College
Sept, 2013 - May, 2019
Brooklyn Heights, NY
SKILLS
Fast/Acc Typing (60 wpm, 97%)
10 Key (11k kph, 98%)
Microsoft Office
Microsoft Word
PowerPoint
Excel
Customer Service
Phone Etiquette
Teamwork
Organizational Skills
Communication Skills
WORK EXPERIENCE
Cashier/CSR
Michaels
Sep 2019 - Jul 2020 Woodside, NY
Developed a reliable reputation with customers and coworkers for
consistent professional and courteous service by greeting and
resolving customers' questions and issues, even throughout peak
season/busy days
Received an award for exceptional customer service
Learned to competently and efficiently operate a new POS system
Multi tasked by answering phones, processing multiple customers
out while effectively promoting rewards program for every
customer
Acquired knowledge of products and their locations in the store
within a short time
Store Clerk
"Simply Natural" (Health Food Shop)
Oct 2016 - Jul 2019 Manhattan, NY
Trusted key holder, opened and closed the shop
Happily and enthusiastically greeted and answered customer
questions in person and on the phone
Demonstrated the ability to be able to perform under pressure
and handle various pieces of equipment and tasks at once while
alone, as all shop shifts are operated by one store clerk at a time
Learned to handle and solve sudden issues and complications
related to the store and or customers
Demonstrated trustworthiness with handling petty cash as store
...
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