PROFILE
I am an enthusiastic and dedicated professional with significant experience as a Receptionist and administrative assistant. I have problem-solving skills and practical verbal and listening communication skills. I am customer-oriented, polite, welcoming, and reliable. I want to work in a Customer service Representative, Receptionist, or Administrative assistant position where there is an opportunity for advancement and growth to achieve more professionally.
EXPERIENCE
Administrative Assistant, Hunger Relief International
Aug 2017 – May 2019, Port-au-Prince, Haïti
•Provide superior customer service to clients by addressing all questions and concerns.
•Translate documents from English to French/ English-Creole/ French to English,
•Managed petty cash daily and sent a monthly report to the Finance Officer
•Create folders and file them in the registry.
•Assist with the recruitment of new employees.
•Act as an interpreter when it is needed.
•Correspondence writing.
•Answer electronic inquiries
•Order office supplies and maintain inventory
•Open and distribute regular and electronic incoming mail and other material.
•Filing and other ad-hoc duties as required
Receptionist/ Archive Clerk, Embassy of Canada in Haiti
Jun 2010- Aug 2016
•Provide superior customer service to clients by addressing all questions and concerns.
•Issue Medical Instructions, Prepare refusal letters, and print visas.
•Scan and send requested files to the H.Q. or other immigration offices.
•Interpreter (English-French/ English-Creole/French-Creole)
•Undergo verification of documents to prevent fraud, as requested by my supervisor.
•Prepare airway bills for mail DHL and FedEx.
•Act as a backup for my co-workers when they are on vacation.
•P.S: I worked temporarily as Immigration Program Manager Assistant from December 2013 to January 2014. And also as the Head of Archives of the Immigration Section from July 2012 to September 2012.
Administrative Assistant, Supervision Etudes et Constructions S.A
Jan 2010 – May 2010
•Greet clients and answer their questions and guide them to the appropriate service
•Enter data for estimates
•Managed petty cash and sent a report to the Accountant at the end of the day
•Receive and sort mail and deliveries
•Ordered office supplies
•Supervise the cleaning t...
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